T-Mobile in Catonsville, MD Closed now

Reviews about T-Mobile

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  July 23, 2020, by Jonathan Jenkins
  After purchasing a plan promotional plan in store my service has been disconnected though the plan was suppose to be prepaid for 3 months. I've been on hold with T-Mobile for over and hour without the technician to explain to me what's going on. I'm done with T-mobile.
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  February 29, 2020, by Mandeep Kaur
  This is the worst t-mobile site ever. Me and my family has been customer at t-mobile for 10 years, We never had to deal with people like they have at this place. Manager at this place does not care about the service and discriminate for sure. We were there for 50 minutes and they were not even able to help a single person. An old lady was sitting there rven before we came and nobody bothered to ask her if she needed anything. People have to tell them that they are there after waiting for them to ask for 10-15 minutes and nobody even bother signing them in. This guy and a girl were just standing there and showing attitude to people rather then helping them. I am surprised they are still in bussiness at this site. Managet does not know how to manage at all and help people.
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  December 23, 2019, by April Bradley
  Terrible customer service. Something that could have taken less than 30 seconds Julian chose to just ignore me. Had no problem stopping to help his coworkers but that same consideration wasn't given to the customers. Waited just to see how long it would take for someone, anyone to acknowledge me. Say hello. Welcome to Tmobile. Will be with you in a minute. Nothing. No problem. Just won't come back. I was already on the fence about staying with Tmobile. ATT was a little more expensive but the customer was well worth it.