AT&T Authorized Retailer in Catonsville, MD Closed now

Reviews about AT&T Authorized Retailer

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  January 18, 2020, by Ishant Dudeja
  Service was good when bought phone. But, i was not communicated about one hidden fee, which appeared in my bill. When I went back to store to give them constructive feedback, manager was not welcoming to accept feedback and he did not felt the need to assure me that they wont do this to other customers.
• ★ ☆ ☆ ☆ ☆

  August 02, 2019, by Sashadiva Reed
  So I traveled to this store today because I wanted to pay on my bill before work, instead of waiting til I get off and have to speed to make it before they close to my normal.Att.store. I needed to pay in cash, because my accounts are frozen. I got there 3 minutes before they open at 10, I waited in the car for the 3 minutes, the employee opened the door at 10:02. Told him that I need to pay on my bill in cash, and the reason why. He told me that it will be a $1 extra to pay in person. Now, for one thing even though it was $1, it's mine and I've never ever paid to pay on or for my bill. I asked him when did this start and he said since forever. LIES, LIES, AND MORE LIES! I kindly walked back to my car and left. Called At&t directly and they said that's not true. I filed an complaint and I will NEVER go there again. So, of you ever go to an authorized dealer and they try to tell you, that it's a fee to make a payment, report them and join me into filing a class actuon lawsuit. They probably made a killing off of people, who don't know any better. Yall, fu@ked with the wrong one, today.